Return Policy:
In the event you are not completely satisfied with any item purchased; we will gladly accept return of items that are unopened and in the original packaging complete with tags, for exchange or refund for up to 30 days of your receipt.
Return Instructions:
Submit a Return Request via the "Completed" orders section of your account under "Manage my Account". Select the order # you want to return and click the "Return Item(s)" box. Fill out the request form completely including the reason for your return and the return action. If requesting a replacement item, please include in the "Comments" box the item(s) you want to receive for exchange and/or any special instructions/comments you may have.
Please ship returns or exchanges back to:
Crossbody Fanny PackP.O. Box 336Clearfield, UT 84089
You are responsible for return postage. We recommend you ship returned items back to us using a method that gives you a tracking number.
Original shipping and handling fees are not refundable.
Items returned after 30 days and/or fall outside the return guidelines will be accepted at our discretion.
Refunds:
Refunds are typically processed within one week. The funds will be deposited back using the same form as your original payment method on the order, less shipping fees, and you will receive confirmation of the refund via e-mail.
Please allow an additional 2-4 business days for credit card bank return processing.